Take Your Balance Out
Withdrawals follow the rail you came in on. Choose bKash, Nagad or Rocket on the payout screen, type the amount, and send the request to the wallet number registered on your account. If the name on that wallet does not match the name you gave us, we hold the request and ask for a document rather than cancelling it. Our team checks
each payout before release, and the same checks apply whether you are in Dhaka or Chattogram.
- Open your account wallet — Sign in, open the wallet and tap withdraw. The payout wallet number on file is shown there for you to check.
- Pick the wallet and amount — Choose bKash, Nagad or Rocket and enter how much you want to take out. It has to be a wallet in your own name.
- Clear the account check — If your account is not verified yet, we ask for your ID and a wallet screenshot before the request moves forward.
- Follow the request status — The request shows as pending until our team releases it, and the status stays visible in your account wallet.